Shipping policy

📮 Shipping Policy

Our fairy letters are sent via regular letter mail and do not include tracking. Shipping costs (the price of stamps) are calculated at checkout.

Delivery Times
Estimated delivery times can be found on our FAQ page. Please note that delivery times may vary depending on your location and local postal services.

Shipping Guarantee
We offer an optional shipping protection service through ShipAid. If your letter is lost, stolen, or damaged, you’ll be eligible for a replacement or full refund through this service.

Order Confirmation & Address Errors
After placing an order, you'll receive an order confirmation email. Please check your shipping details carefully. If there’s a mistake, contact us right away at hello@lettersfromthefairies.com.

If an incorrect address is provided and the letter has already been posted, we are unable to refund those letters. However, as a courtesy, we’re happy to repost up to 3 letters to the correct address.